Privacy Policy

1. Introduction

Welcome to MitexLab ("we", "us", "our"). MitexLab provides an AI-agent platform that enables you to build, deploy, and use modular, gamified, secure AI agents for business automation. This Privacy Policy explains how we collect, use, disclose, and protect personal information, including when you use Google OAuth and related services.

2. What Information We Collect

Information you provide us:

When you sign up, register, or log in (including via Google OAuth), we collect your name, email address, company or organization name, and other contact details.
If you interact with features like demos, help/support, or upload content for your agents, we may collect certain content data that you supply (documents, configuration, etc.).

Automatically collected information:

Usage data (e.g. which features you use, timestamps).
Device and connection information (device type, browser, IP address, operating system, etc.).
Cookies, tracking technologies for analytics and improving service.

Third-party data:

If you log in via Google OAuth, we may receive information that Google shares per your permissions (e.g. your name, email, profile picture).
If you connect integrations (Slack, Google Drive, etc.), data permissions will follow what you authorize.

3. How We Use Information

We use your information for purposes including:

To provide, operate, maintain, and improve our platform and services.
To authenticate users and manage your account.
For integration with third-party services as you authorize.
To personalize your experience and provide features like saved settings, custom agents.
For customer communication: support, service notices, updates, marketing (if you have opted in).
To comply with legal obligations, prevent fraud, and ensure security.

4. How We Share Information

We may share personal information:

With service providers who help us operate (hosting, analytics, customer support).
If required by law, legal process, or to protect rights, safety, or property.
With third-parties only if you explicitly authorize them (e.g., when you connect integrations).
In connection with a merger, acquisition, or sale of all or part of the company (with notice).

5. Data Security

We use reasonable technical and organizational measures to protect your data, including encryption, access controls, and secure hosting. However, no system is completely secure; you also have a role in protecting your credentials, using strong passwords, etc.

6. Data Retention

We keep your data as long as needed to provide our services, for compliance, legal or internal policy reasons. If you delete your account, we will delete or anonymize your personal information within a reasonable time, unless otherwise required by law.

7. Your Rights & Controls

Depending on your location, you may have rights such as:

Accessing and obtaining a copy of your personal data.
Correcting or updating inaccurate information.
Deleting your personal data or restricting its processing.
Withdrawing consent (where processing is based on consent).
Data portability.

To exercise these rights, contact us at [email protected].

8. Third-Party Links & Integrations

Our platform may link to or integrate with third-party tools (e.g. Slack, Google Drive). These tools have separate privacy policies and practices. We are not responsible for their privacy practices; please review them before enabling integrations.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to improve services, for analytics, personalization, etc. You can control cookies via your browser settings, but disabling certain cookies may affect functionality.

10. Children

Our services are not directed to children under 16 (or the age required in your jurisdiction). We do not knowingly collect personal information from children under that age. If we learn we have collected such info, we will promptly delete it.

11. Changes to this Privacy Policy

We may update this policy from time to time. We will notify you of material changes via email or via notice on our website before they take effect. The "Effective Date" at the top will reflect the date of the latest version.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please reach out to:

MitexLab
Email: [email protected]